YOUR CAREER AS A COMPUTER USER SUPPORT SPECIALIST
Your computer technical support skills have made you the “help desk” for your family and friends. It’s about time you got paid for it.
PROJECTED JOB GROWTH
WHAT DO COMPUTER USER SUPPORT SPECIALISTS DO?
Pay attention to customers’ computer problems
Set up or repair computer equipment and related devices
Walk customers through the recommended problem-solving steps.
Ask customers questions to properly diagnose the problem
Train users to work with new computer hardware or software.
Provide team members and managers with information about what gives customers concerns.